| Department | Client's Charter | Days |
|
DEPARTMENT OF LICENSING |
Business Premises Licence | 30 Minutes |
| Advertisement Licence | 30 Minutes | |
| Business Premise Licence ( Non-high Risk) | 30 Minutes | |
| Advertisement Licence (Non-high Risk) | 30 Minutes | |
|
DEPARTMENT OF PLANNING |
Subdivision Plan Review | 28 Days |
|
DEPARTMENT OF BUILDING CONTROL |
Terrace House Extension and Renovation Plan | 24 Hours |
| Normal Building Extension and Renovation Plan Renovation | 14 Days | |
| Standalone Building Plan | 21 Days | |
| Housing and Commercial Project Plan Review | 14 Days | |
|
DEPARTMENT OF ENGINEERING |
Public Light Plan | 14 Days |
| Earthwork Plan | 14 Days | |
| Street and Drain Plan | 60 Days | |
|
DEPARTMENT OF LANDSCAPES |
Landscape Plan | 5 Days |
|
DEPARTMENT OF BUSINESS PREMISES MANAGEMENT & CUSTOMER SERVICE |
Customer Complaints Feedback | 2 Days |
|
DEPARTMENT OF PROPERTIES VALUATION |
Premise Transfer Application | 10 Days |



